At Bismi Jewels, customer satisfaction is our priority.
* Returns are accepted within 7 days of delivery only if the item is damaged, defective, or you received the wrong product.
* Customized or personalized jewelry cannot be returned or exchanged.
* To request a return, please contact us with your order number and photos of the product.
* Once the returned item is inspected, approved refunds will be processed to your original payment method within *5–10 business days.
* Customers are responsible for return shipping costs unless the mistake was ours.
For return requests or assistance, contact us at “fathimapnp4@gmail.com”